Help & Resources
Learn how to set up, manage and get the most out of BraSigns.
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4 GuidesTroubleshooting
Find solutions to common screen, player, media and playlist problems.
Guide3 min
Troubleshoot an Offline Screen
What to do when a screen shows as Offline in your dashboard.
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Guide2 min
Screen Will Not Pair
Resolving invalid pairing codes, network timeouts, and pairing failures.
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Guide2 min
Screen Is Black
Steps to resolve black screen displays or empty playback.
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Guide2 min
Playlist Is Not Updating on Screen
What to do if newly saved playlist changes do not appear on your display.
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