Help & Resources
Learn how to set up, manage and get the most out of BraSigns.
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Search guides, screen pairing steps, player troubleshooting, and app tutorials.
Popular Guides
Essential digital signage walkthroughsGet Started with BraSigns
Learn the complete end-to-end workflow to launch your digital signs in minutes.
Install BraSigns Player
How to install and run the BraSigns Player application on supported hardware.
How to Upload Media
Upload high-resolution images, brand graphics, and video promotions to your cloud library.
What Is a Playlist?
Understanding sequential rotations and multi-layer compositions in BraSigns.
Understanding Scheduling: Time, Date and Dayparting
Automate playlist switches across days of the week, hours of the day, and promotional calendar dates.
Troubleshoot an Offline Screen
What to do when a screen shows as Offline in your dashboard.
Add and Pair a Screen
Step-by-step instructions to pair a new display using the 6-digit on-screen code.
Documentation Categories
Browse by topicGetting Started
4Learn the basics and set up your first BraSigns screen.
Screens & Players
10Install, pair, configure and troubleshoot your signage devices.
Media
8Upload, manage and organise images and videos.
Media Sets
4Organise assets into smart folders and reusable media collections.
Playlists
10Create playlists, add content, configure playback and assign playlists to screens.
Layouts
4Learn how to use full-screen and multi-zone layouts.
Apps & Content Sources
7Learn how to use supported dynamic content sources and Marketplace apps.
Scheduling
3Control when content is displayed throughout the day and week.
Monitoring
2Understand screen status, Last Seen and connectivity telemetry.
Troubleshooting
4Find solutions to common screen, player, media and playlist problems.
Organizations & Users
3Manage organisations, users and account access.
FAQs
1Answers to common BraSigns questions.
Still need help?
Can't find what you're looking for? Contact BraSigns Support and provide your screen name, device type and a description of the problem.