Problem

You made changes in the playlist editor, but the physical screen is still playing old content.

Check these first

• [ ] Is the screen status Online in the dashboard?
• [ ] Did you click Save Playlist after making your edits?
• [ ] Is the screen currently connected to the same playlist?

How to fix it

• Verify that the screen is Online. If it is offline, it cannot download new updates until internet connectivity returns.
• In the playlist editor, make sure you clicked the green Save Playlist button.
• In Screens, check that the screen is assigned to the playlist you just modified.
• Allow up to 30 seconds for the player to complete the background download of new video files.