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BraSigns
|Knowledge Base

Help & Resources

Learn how to set up, manage and get the most out of BraSigns.

Monitoring

Understanding Screen Connectivity & Telemetry

How the BraSigns cloud tracks player heartbeats and verifies media synchronization.

BraSigns monitors your screens with lightweight, highly efficient network heartbeats.

How Monitoring Works

  • Every 15 to 30 seconds, the BraSigns Player sends a small secure cryptographic ping to the cloud.
  • The ping includes the screen ID, player version, current active playlist revision, and internal health metrics.
  • The cloud dashboard updates in real time over secure WebSockets.
  • If a screen misses heartbeats for more than 90 seconds, the dashboard automatically flags it as Offline.

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